Canon EOS 77D DSLR Camera with 18-135mm IS USM Lens
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Canon EOS 77D DSLR Camera with 18-135mm IS USM Lens

Available: In Stock
£740.00
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Comprising a versatile feature-set for both still photography and video recording, the EOS 77D DSLR from Canon blends advanced imaging capabilities with an intuitive design. Revolving around a 24.2MP APS-C CMOS sensor and DIGIC 7 image processor, images can be recorded using a broad native sensitivity range of ISO 100-25600, to suit shooting in a variety of lighting conditions, and a continuous shooting rate of 6 fps benefits working with moving subjects. The sensor's design also facilitates Dual Pixel CMOS AF, which uses phase-detection autofocus for quick, accurate, and smooth performance to suit both video shooting and stills use in live view. Alternatively, a 45-point all cross-type phase-detect AF system is also featured for shooting stills using the optical pentamirror viewfinder.


In regard to the physical design, a large 3.0" 1.04m-dot touchscreen LCD is featured for easy settings and playback control and live view monitoring, and it uses a vari-angle design to permit easier viewing from high and low working angles. A top LCD screen is also incorporated into the design for quickly recognizing your shooting settings, and a rear Quick Control dial affords more intuitive settings navigation. Additionally, built-in Wi-Fi with NFC is available for quick and convenient pairing with a smartphone or tablet for wireless image sharing, and Bluetooth is also featured for image sharing to and remote camera control from a mobile device.

24.2MP APS-C CMOS Sensor and DIGIC 7 Image Processor
    Both a 24.2MP APS-C CMOS sensor and DIGIC 7 image processor are used to deliver high sensitivity and fast camera performance to suit both stills and video applications. A flexible native ISO 100-25600 range, which can be extended to ISO 51200, suits working in a variety of lighting conditions, and the processing capabilities minimize noise for notable clarity. The processor also contributes to a fast 6 fps continuous shooting rate for photographing fast-moving subjects. 

45-Point All Cross-Type AF and Dual Pixel CMOS AF Systems
    Benefitting stills shooting with the optical viewfinder, a wide-area 45-point all cross-type phase-detection autofocus system provides quick and precise focusing in difficult lighting conditions. The cross-type design of the sensors affords greater accuracy in low-contrast and mixed lighting conditions, and the broad coverage of the 45 sensors is ideal for tracking and maintaining focus on moving subjects.

    When recording video or shooting in live view, a Dual Pixel CMOS AF system is employed that offers smooth and fast focusing performance in a similar manner to how a camcorder acquires focus. This system integrates two separate photodiodes within each pixel to provide a broad and dense network of phase-detection gathering elements across a majority of the image sensor to reduce focus hunting for faster, more direct control of focus placement. When working with still imagery, this focusing system works to acquire focus quickly and accurately, making it ideally suited to shooting and tracking moving subjects so that critical focus is attained with each shot. When shooting video, a Movie Servo AF mode offers smooth and natural focusing when changing from different subjects or different distances within the scene, as well as the ability to specify tracking sensitivity, AF speed, and Face Tracking priority. Benefited by the Touch AF system, rack focus is possible simply by touching elements within the scene on the touchscreen in order to change focus in an intuitive manner. Subject tracking in movies is also heightened due to the Dual Pixel CMOS AF system's ability to recognize subjects and maintain focus when working within changing or cluttered scenery. 

Full HD 1080p Video Recording
    In addition to stills recording, the 77D also supports Full HD 1080p video recording at up to 60 fps in the MP4 format with IPB compression, or 30 fps in the MOV format with ALL-I compression when making in-camera time-lapse movies. Video recording is benefitted by the inclusion of Dual Pixel CMOS AF and the Movie Servo AF focusing functions, as well as the touchscreen design of the LCD monitor for intuitive control. Movie Electronic IS is also featured to minimize the appearance of camera shake across five axes for smoother, steadier recording when shooting handheld. Additionally, an external microphone jack is incorporated in the body design for greater control over your recorded sound.
    Unique to most video recording systems, the 77D also features an HDR Movie mode that can be used to achieve greater highlight and shadow detail when recording in high contrast scenarios. This mode captures two HD frames at different exposures, one normal and one underexposed, in short succession at up to 60 fps and then composites them during playback at 30 fps to create a movie with a longer-appearing dynamic range. 

Body Design and Built-In Wi-Fi

        Large 3.0" 1.04m-dot touchscreen LCD provides an intuitive method for controlling focusing points, navigating menus, and reviewing imagery. This screen also  features a vari-angle design to better enable working from high and low angles.
        Optical pentamirror viewfinder serves a clear means for eye-level shooting.
        Top LCD screen allows you to quickly recognize and adjust shooting settings.
        Rear Quick Control dial can be used to adjust camera settings in a more intuitive and direct manner.
        Built-in Wi-Fi with NFC allows for easy wireless sharing of both photos and movies to a linked mobile device.
        Bluetooth permits linking a smartphone or tablet for quick image sharing between devices as well as remote control capabilities.
        Included LP-E17 rechargeable lithium-ion battery provides approximately 820 shots per charge.

BOX CONTENT:

Canon EOS 77D DSLR Camera (Body Only)
Canon EF-S 18-135mm f/3.5-5.6 IS USM Lens 
LP-E17 Lithium-Ion Battery Pack
LC-E17 Charger for LP-E17 Battery Pack
Eyecup Ef for Digital Rebel Cameras
RF-3 Body Cap for Canon EOS Cameras
EW-100DB V Wide Camera Strap

Imaging  
Lens Mount Canon EF
  Canon EF-S
Camera Format APS-C (1.6x Crop Factor)
Pixels Actual: 25.8 Megapixel
  Effective: 24.2 Megapixel
Max Resolution 24 MP: 6000 x 4000
Aspect Ratio 1:1, 3:2, 4:3, 16:9
Sensor Type / Size CMOS, 22.3 x 14.9 mm
File Formats Still Images: JPEG, RAW
  Movies: H.264, MP4
  Audio: AAC
Bit Depth 14-Bit
Dust Reduction System Yes
Memory Card Type SD
  SDHC
  SDXC
Image Stabilization Digital, 5-Way
Focus Control  
Focus Type Auto & Manual
Focus Mode Continuous-Servo AF (C), Manual Focus (M), Single-servo AF (S)
Autofocus Points Phase Detection: 45 (45 Cross-Type)
Viewfinder/Display  
Viewfinder Type Pentamirror
Viewfinder Eye Point 19.00 mm
Viewfinder Coverage 95%
Viewfinder Magnification Approx. 0.82x
Diopter Adjustment -3 to +1 m
Display Screen 3" Rear Touchscreen Swivel LCD (1,040,000)
Screen Coverage 95%
Exposure Control  
ISO Sensitivity Auto, 100-25600 (Extended Mode: 100-51200)
Shutter 30 - 1/4000 Second , Bulb Mode
Remote Control RA-E3, TC-80N3, RS-60E3, BR-E1 (Optional)
Metering Method Center-Weighted Average Metering, Evaluative Metering, Partial Metering, Spot Metering
Exposure Modes Modes: Aperture Priority, Manual, Program, Shutter Priority
  Metering Range: EV 1.0 - EV 20.0
  Compensation: -5 EV to +5 EV (in 1/3 or 1/2 EV Steps)
Continuous Shooting Up to 6 fps at 24.2 MP for up to 190 frames in JPEG format
  Up to 6 fps at 24.2 MP for up to 21 frames in raw format
  Up to 3 fps at 24.2 MP for up to 190 frames in JPEG format
  Up to 3 fps at 24.2 MP for up to 21 frames in raw format
White Balance Modes Auto, Cloudy, Custom, Daylight, Flash, Fluorescent (White), Shade, Tungsten
Flash  
Built-in Flash Yes
Guide No. 39.37' (12 m) ISO100 
Max Sync Speed 1 / 200 Second
Flash Compensation -2 EV to +2 EV (in 1/3 or 1/2 EV steps)
Dedicated Flash System eTTL
External Flash Connection Hot Shoe
AV Recording  
Video Recording Yes, NTSC/PAL
Video Format 1920 x 1080p at 59.94 fps (60 Mbps MP4 via H.264)
  1920 x 1080p at 23.98, 29.97 fps (30 Mbps MP4 via H.264)
  1920 x 1080p at 29.97 fps (12 Mbps MP4 via H.264)
  1280 x 720p at 59.94 fps (26 Mbps MP4 via H.264)
  1280 x 720p at 29.97 fps (4 Mbps MP4 via H.264)
  640 x 480p at 29.97 fps (9 Mbps MP4 via H.264)
  640 x 480p at 29.97 fps (3 Mbps MP4 via H.264)
  1920 x 1080p at 29.97 fps (90 Mbps MOV via iFrame)
Exposure Control Auto: Shutter Speed, Aperture, ISO
  Manual: Shutter Speed, Aperture, ISO
ISO Sensitivity Auto/Manual, 100 - 12800, Expandable to 25600
Exposure Compensation -3 EV to +3 EV (in 1/3 or 1/2 EV steps)
Focus Auto
  Manual
  Continuous Auto
Max Video Clip Length 1920 x 1080: 29 Minutes, 59 Seconds 
Audio Recording Built-In Mic: With Video (Stereo)
  Optional External Mic: With Video (Stereo)
Performance  
Start-up Time 0.2 seconds
Shutter Lag 0.07 seconds
Self Timer 10 Seconds, 2 Seconds
Interval Recording Yes
Connectivity 1/8" Microphone, HDMI C (Mini), Mini-USB, USB 2.0
Wi-Fi Capable Yes
Power  
Battery 1 x LP-E17 Rechargeable Lithium-Ion Battery Pack, 7.2 VDC, 1040 mAh
AC Power Adapter ACK-E6N, ACK-E6 ()
Operating/Storage Temperature Operating
  32 to 104°F (0 to 40°C)
  Humidity: 0 - 85%
Physical  
Dimensions (WxHxD) 5.2 x 3.9 x 3.0" / 131.0 x 99.9 x 76.2 mm
Weight 1.188 lb / 540 g
Packaging Info  
Package Weight 2.85 lb
Box Dimensions (LxWxH) 8.8 x 6.6 x 5.9"

 

*** Special Promotion ***

Buy more & save more! Receive £25 off per item if you order two or more items together. Add four items to the cart and you will save £100! (Note: Excluding Accessories)

 

Comprising a versatile feature-set for both still photography and video recording, the EOS 77D DSLR from Canon blends advanced imaging capabilities with an intuitive design. Revolving around a 24.2MP APS-C CMOS sensor and DIGIC 7 image processor, images can be recorded using a broad native sensitivity range of ISO 100-25600, to suit shooting in a variety of lighting conditions, and a continuous shooting rate of 6 fps benefits working with moving subjects. The sensor's design also facilitates Dual Pixel CMOS AF, which uses phase-detection autofocus for quick, accurate, and smooth performance to suit both video shooting and stills use in live view. Alternatively, a 45-point all cross-type phase-detect AF system is also featured for shooting stills using the optical pentamirror viewfinder.


In regard to the physical design, a large 3.0" 1.04m-dot touchscreen LCD is featured for easy settings and playback control and live view monitoring, and it uses a vari-angle design to permit easier viewing from high and low working angles. A top LCD screen is also incorporated into the design for quickly recognizing your shooting settings, and a rear Quick Control dial affords more intuitive settings navigation. Additionally, built-in Wi-Fi with NFC is available for quick and convenient pairing with a smartphone or tablet for wireless image sharing, and Bluetooth is also featured for image sharing to and remote camera control from a mobile device.

24.2MP APS-C CMOS Sensor and DIGIC 7 Image Processor
    Both a 24.2MP APS-C CMOS sensor and DIGIC 7 image processor are used to deliver high sensitivity and fast camera performance to suit both stills and video applications. A flexible native ISO 100-25600 range, which can be extended to ISO 51200, suits working in a variety of lighting conditions, and the processing capabilities minimize noise for notable clarity. The processor also contributes to a fast 6 fps continuous shooting rate for photographing fast-moving subjects. 

45-Point All Cross-Type AF and Dual Pixel CMOS AF Systems
    Benefitting stills shooting with the optical viewfinder, a wide-area 45-point all cross-type phase-detection autofocus system provides quick and precise focusing in difficult lighting conditions. The cross-type design of the sensors affords greater accuracy in low-contrast and mixed lighting conditions, and the broad coverage of the 45 sensors is ideal for tracking and maintaining focus on moving subjects.

    When recording video or shooting in live view, a Dual Pixel CMOS AF system is employed that offers smooth and fast focusing performance in a similar manner to how a camcorder acquires focus. This system integrates two separate photodiodes within each pixel to provide a broad and dense network of phase-detection gathering elements across a majority of the image sensor to reduce focus hunting for faster, more direct control of focus placement. When working with still imagery, this focusing system works to acquire focus quickly and accurately, making it ideally suited to shooting and tracking moving subjects so that critical focus is attained with each shot. When shooting video, a Movie Servo AF mode offers smooth and natural focusing when changing from different subjects or different distances within the scene, as well as the ability to specify tracking sensitivity, AF speed, and Face Tracking priority. Benefited by the Touch AF system, rack focus is possible simply by touching elements within the scene on the touchscreen in order to change focus in an intuitive manner. Subject tracking in movies is also heightened due to the Dual Pixel CMOS AF system's ability to recognize subjects and maintain focus when working within changing or cluttered scenery. 

Full HD 1080p Video Recording
    In addition to stills recording, the 77D also supports Full HD 1080p video recording at up to 60 fps in the MP4 format with IPB compression, or 30 fps in the MOV format with ALL-I compression when making in-camera time-lapse movies. Video recording is benefitted by the inclusion of Dual Pixel CMOS AF and the Movie Servo AF focusing functions, as well as the touchscreen design of the LCD monitor for intuitive control. Movie Electronic IS is also featured to minimize the appearance of camera shake across five axes for smoother, steadier recording when shooting handheld. Additionally, an external microphone jack is incorporated in the body design for greater control over your recorded sound.
    Unique to most video recording systems, the 77D also features an HDR Movie mode that can be used to achieve greater highlight and shadow detail when recording in high contrast scenarios. This mode captures two HD frames at different exposures, one normal and one underexposed, in short succession at up to 60 fps and then composites them during playback at 30 fps to create a movie with a longer-appearing dynamic range. 

Body Design and Built-In Wi-Fi

        Large 3.0" 1.04m-dot touchscreen LCD provides an intuitive method for controlling focusing points, navigating menus, and reviewing imagery. This screen also  features a vari-angle design to better enable working from high and low angles.
        Optical pentamirror viewfinder serves a clear means for eye-level shooting.
        Top LCD screen allows you to quickly recognize and adjust shooting settings.
        Rear Quick Control dial can be used to adjust camera settings in a more intuitive and direct manner.
        Built-in Wi-Fi with NFC allows for easy wireless sharing of both photos and movies to a linked mobile device.
        Bluetooth permits linking a smartphone or tablet for quick image sharing between devices as well as remote control capabilities.
        Included LP-E17 rechargeable lithium-ion battery provides approximately 820 shots per charge.

BOX CONTENT:

Canon EOS 77D DSLR Camera (Body Only)
Canon EF-S 18-135mm f/3.5-5.6 IS USM Lens 
LP-E17 Lithium-Ion Battery Pack
LC-E17 Charger for LP-E17 Battery Pack
Eyecup Ef for Digital Rebel Cameras
RF-3 Body Cap for Canon EOS Cameras
EW-100DB V Wide Camera Strap

Imaging  
Lens Mount Canon EF
  Canon EF-S
Camera Format APS-C (1.6x Crop Factor)
Pixels Actual: 25.8 Megapixel
  Effective: 24.2 Megapixel
Max Resolution 24 MP: 6000 x 4000
Aspect Ratio 1:1, 3:2, 4:3, 16:9
Sensor Type / Size CMOS, 22.3 x 14.9 mm
File Formats Still Images: JPEG, RAW
  Movies: H.264, MP4
  Audio: AAC
Bit Depth 14-Bit
Dust Reduction System Yes
Memory Card Type SD
  SDHC
  SDXC
Image Stabilization Digital, 5-Way
Focus Control  
Focus Type Auto & Manual
Focus Mode Continuous-Servo AF (C), Manual Focus (M), Single-servo AF (S)
Autofocus Points Phase Detection: 45 (45 Cross-Type)
Viewfinder/Display  
Viewfinder Type Pentamirror
Viewfinder Eye Point 19.00 mm
Viewfinder Coverage 95%
Viewfinder Magnification Approx. 0.82x
Diopter Adjustment -3 to +1 m
Display Screen 3" Rear Touchscreen Swivel LCD (1,040,000)
Screen Coverage 95%
Exposure Control  
ISO Sensitivity Auto, 100-25600 (Extended Mode: 100-51200)
Shutter 30 - 1/4000 Second , Bulb Mode
Remote Control RA-E3, TC-80N3, RS-60E3, BR-E1 (Optional)
Metering Method Center-Weighted Average Metering, Evaluative Metering, Partial Metering, Spot Metering
Exposure Modes Modes: Aperture Priority, Manual, Program, Shutter Priority
  Metering Range: EV 1.0 - EV 20.0
  Compensation: -5 EV to +5 EV (in 1/3 or 1/2 EV Steps)
Continuous Shooting Up to 6 fps at 24.2 MP for up to 190 frames in JPEG format
  Up to 6 fps at 24.2 MP for up to 21 frames in raw format
  Up to 3 fps at 24.2 MP for up to 190 frames in JPEG format
  Up to 3 fps at 24.2 MP for up to 21 frames in raw format
White Balance Modes Auto, Cloudy, Custom, Daylight, Flash, Fluorescent (White), Shade, Tungsten
Flash  
Built-in Flash Yes
Guide No. 39.37' (12 m) ISO100 
Max Sync Speed 1 / 200 Second
Flash Compensation -2 EV to +2 EV (in 1/3 or 1/2 EV steps)
Dedicated Flash System eTTL
External Flash Connection Hot Shoe
AV Recording  
Video Recording Yes, NTSC/PAL
Video Format 1920 x 1080p at 59.94 fps (60 Mbps MP4 via H.264)
  1920 x 1080p at 23.98, 29.97 fps (30 Mbps MP4 via H.264)
  1920 x 1080p at 29.97 fps (12 Mbps MP4 via H.264)
  1280 x 720p at 59.94 fps (26 Mbps MP4 via H.264)
  1280 x 720p at 29.97 fps (4 Mbps MP4 via H.264)
  640 x 480p at 29.97 fps (9 Mbps MP4 via H.264)
  640 x 480p at 29.97 fps (3 Mbps MP4 via H.264)
  1920 x 1080p at 29.97 fps (90 Mbps MOV via iFrame)
Exposure Control Auto: Shutter Speed, Aperture, ISO
  Manual: Shutter Speed, Aperture, ISO
ISO Sensitivity Auto/Manual, 100 - 12800, Expandable to 25600
Exposure Compensation -3 EV to +3 EV (in 1/3 or 1/2 EV steps)
Focus Auto
  Manual
  Continuous Auto
Max Video Clip Length 1920 x 1080: 29 Minutes, 59 Seconds 
Audio Recording Built-In Mic: With Video (Stereo)
  Optional External Mic: With Video (Stereo)
Performance  
Start-up Time 0.2 seconds
Shutter Lag 0.07 seconds
Self Timer 10 Seconds, 2 Seconds
Interval Recording Yes
Connectivity 1/8" Microphone, HDMI C (Mini), Mini-USB, USB 2.0
Wi-Fi Capable Yes
Power  
Battery 1 x LP-E17 Rechargeable Lithium-Ion Battery Pack, 7.2 VDC, 1040 mAh
AC Power Adapter ACK-E6N, ACK-E6 ()
Operating/Storage Temperature Operating
  32 to 104°F (0 to 40°C)
  Humidity: 0 - 85%
Physical  
Dimensions (WxHxD) 5.2 x 3.9 x 3.0" / 131.0 x 99.9 x 76.2 mm
Weight 1.188 lb / 540 g
Packaging Info  
Package Weight 2.85 lb
Box Dimensions (LxWxH) 8.8 x 6.6 x 5.9"

 

*** Special Promotion ***

Buy more & save more! Receive £25 off per item if you order two or more items together. Add four items to the cart and you will save £100! (Note: Excluding Accessories)

 

Shipping

How long will it take for your products to arrive?

 

You will receive your product within 4 to 6 business days. As soon as we receive your order, we’ll start preparing the product for delivery. The courier will pick it up within 24 to 72 hours since the day you ordered it. We send all of our products via TNT, FedEx, and UPS Express. Once they pick up your order from our warehouse, they will deliver it to your address within 2 to 3 business days. Therefore, 4 to 6 days in total are enough for the order to arrive.

 

How much will I have to pay for shipping?

 

All shipping is free. We currently ship our products only to the United Kingdom, France, Spain, and Ireland, via UPS Express, TNT, and FedEx.

 

Am I obligated to pay for any additional charges upon delivery?

 

You’re not obligated to pay for anything after you pay for the product on PayPal.

 

Do you include some sort of shipping insurance?

 

All orders have full, 100% shipping insurance. If something happens to your product during shipment, if it gets damaged or lost, you will be fully covered.

 

Where do you ship your products from?

 

We ship our products from warehouses in the UK, US, and Hong Kong. We can ship your product from any of these locations. However, rest assured that the delivery time will stay intact. Once your product is on the plane, it will take 2 to 3 business days to arrive at your address.

 

We cooperate with delivery services that are the best in their field. Thus, we can guarantee that you will get your order in a timely manner. What’s more, they constantly update the tracking information on their respective websites. Therefore, you’ll be able to check the status of your product on a regular basis.

 

But that’s not all. If it happens that they bill you for the shipment instead of us, please contact us immediately, and we’ll refund any expenses ASAP.

 

Will I be able to track my order?

 

Absolutely. As soon as you pay for the product, we will send you an email that will contain your order status and details. However, you can also check that on our website. If you haven’t opened an account yet, do so. Then, log in and navigate to your Buying History. You will be able to see all of your previous orders including the current one. There, you can check your order details and order status.

 

We update all orders regularly. Each time we update the status of your order, we will send you an email. Also, once your order gets shipped, you will get an email that will contain a tracking number, which you can use to track your package on one of the delivery service’s websites.

 

Returns

 

What should I do if I realise that I don’t need your product after purchasing it?

 

If something like that happens, you should know that our company offers a 14-day money-back guarantee. You can return your product in new and unused condition within 14 days since the day of your delivery. Please notify us, and we will send a courier to your address. We will send you a full refund minus fixed £20 for shipping costs and handling.

 

What should I do if the item isn’t working or if it isn’t the same as described?

 

We will send you a full refund, or a new item for free if yours isn’t working or if it stops working within the 14 days since the day you got it. We will also arrange a courier to pick it up from your address free of charge.

 

What should I do if I get an item that is damaged, or if it gets lost during shipment?

 

All of our products have shipping insurance. We send them via TNT, DHL, FedEx or UPS Express. Therefore, if your item gets lost or damaged during shipment, we will either send you a new one free of charge or give you a full refund. Just make sure that you give us the right address in the first place. We will consider a product to be delivered if it's delivered to the address that you gave us and if someone signed for it.

 

Will I have to pay some sort of a restocking fee?

 

No. We don’t charge for any restocking fees if you obtain an RMA number within 14 days of delivery. Also, you will have to return the item in new and unused condition. Otherwise, we will charge a restocking fee of 30%.

Will I get a warranty with your products?

 

All products on our website come with a free warranty. With such a warranty, you’ll be able to cover all defects that were made by the manufacturer. What’s more, it also covers parts, labour, and shipping costs for its full duration.

 

We value our customers, so their satisfaction is our top priority. We believe in products that we sell, simply because they include big brand names like Panasonic, Sony, Samsung, and many others. But that’s not all. We always do our best to excel in everything we do. Therefore, we also try to exceed every expectation when it comes to product quality, customer service, and technical support.

 

If something unexpected happens and you have our warranty, we guarantee that you’ll be able to get your money back within 14 days. Our company also offers the standard local warranty. Thus, all the products that you purchase from us are double-secured. Finally, all issues with products will be handled locally .

 

Frequently Asked Questions for Local Warranty Owners

You offer amazing warranty conditions. What’s in it for you?

 

The answer is simple: a satisfied customer who will hopefully one day come back and shop again. Many other companies lose their customers simply because the process from complaint to resolution is way too complicated. It is usually stressful, time-consuming, and above all, expensive.

 

Sometimes, the customers simply give up and just go and buy the same product from a different vendor because it’s cheaper. Just imagine having to send your product all the way to the Far East to get it to work again. Who’s ready to wait that long?

 

That’s why our warranty is local, and the waiting time is reduced to a bare minimum.

 

When will my warranty be activated, and how long will it last?

 

We will activate your warranty as soon as we deliver you your package. A warranty can last for 1 or 3 years, but that depends on the product you choose.

What will this warranty cover?

 

Our warranty covers all the defects that were made by the manufacturer.

What should I do if my product isn’t working?

 

If you notice some defects on the product or if it isn’t working, you should contact us immediately via email. Fill in the form with all the details, and also include your full name and order number. Once we receive your complaint, we will authorise the process.

 

You will also get a list of our approved repair shops in your vicinity. Once they repair your product, you should send us an invoice with all the costs that you had to pay. We will refund your money via PayPal .

Should I somehow activate the warranty?

 

No. We store all the information on the warranty and the purchase itself in our database. Therefore, we will activate your warranty automatically once you receive the product.

 

What happens if I can’t repair my product locally for some reason?

 

If something like that comes up, we will send a courier . The courier will take the product from you, and soon enough, you will get a replacement .

 

How can I get your warranty?

 

We include our warranty on all the items that you purchase.

 

Where can I find information on the warranty coverage?

 

For further information on the warranty coverage, please visit the link below. It will take you directly to the Warranty section of our Terms and Conditions page. You will be able to find all the needed information there. However, if you have any further inquiries, please feel free to contact us at: support@crypha.com

 

 

Additional Offer

14-day Money-Back Guarantee

 

Our company will give you a full refund within 14 days from the date you received the product. You can return your unused and new product for no reason at all. However, this refund entails a $25 fee for shipping and handling.

 

Technical Support

 

As long as your product is under warranty, we will provide you with high-quality professional technical support via email or phone free of charge. In addition, once the warranty expires, you will still be able to contact our service via email.